What do SEO and tracking include?
Every package sets page titles and descriptions, a sitemap, structured data, canonical URLs and robots rules. Tracking covers one Google Analytics property, one Meta Pixel and one agreed conversion event in your own accounts, and you provide access and approved privacy text. We don't guarantee search rankings. Ad campaigns, paid consent tools and server-side tracking are separate.
What do domain and hosting cost?
Starter and Landing can add a domain and hosting for $49/year. Business includes both for the first year, then about $49/year; CMS includes the first year, then about $99/year. The included domain is a standard, non-premium one. Premium domains, .vn registration, email inboxes and paid plugins are quoted separately. We connect DNS and HTTPS, put the accounts in your name and confirm the price before each renewal.
What does a store cost to run?
Store includes the domain for the first year. The store platform account is in your name and bills you directly, from about $29/month. Payment transaction fees, paid themes or apps and shipping services are also your running costs. You supply product descriptions, photos and store policies. Extra shipping regions, custom checkout and large product imports are quoted separately.
What do I provide, and what counts as a revision?
Each package covers one language. You provide approved text, your logo and images. If you need more, copywriting is $35 per page, translation $25 per page, a second language 30% of the package price (from $90) and a logo with a basic brand kit $190. A revision round is one combined list of feedback within the agreed layout and scope.
What happens after launch?
For 30 days after launch, we fix anything that doesn't work as agreed in the scope. After that, Care Basic at $19/month covers updates, backups and monitoring; Care Plus ($49/month) and Care Store ($99/month) add monthly edit hours and reports. You can cancel a care plan in any month. Work outside a plan is $25/hour.
How does payment work?
You pay 50% when we start and 50% before launch. Projects above $1,500 can be paid in three parts. We invoice in USD or VND and add taxes where they apply.
Can I start with a smaller package and upgrade later?
Yes. If you move to a larger package during the same project, we quote the difference in scope. Smaller additions, such as another page on an existing layout for $40, come from the price list.
Do you work with clients outside Vietnam?
Yes. We're based in Ho Chi Minh City (UTC+7) and work remotely in English or Vietnamese. We arrange calls across time zones and invoice in USD.